Our Services

Repair Permit Service

A certified digital service that allows managing and issuing repair permits in an organized and secure manner, ensuring compliance, ease of tracking, and enhancing the customer experience.

Features

  • Easy Technical Integration: Clear and certified APIs, technical support during the integration phase, speed in implementation, and readiness for expansion.
  • Flexibility in Usage Mechanism: Issue repair permits via the Ertah app or by linking the entity's system (ERP) via API, without needing to change current systems.
  • Instant Repair Permit Issuance: Issue permits directly without paper procedures, reducing waiting time and speeding up business operations, providing a seamless customer experience from the first visit.
  • Higher Compliance and Organization: Electronically document all repair permits, elevating transparency and governance, and minimizing errors and disputes with customers.
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Payments & Buy Now Pay Later (BNPL)

Flexible and secure payment solutions for centers

An integrated service that allows centers to easily collect payments from their customers through multiple payment methods, with competitive deduction rates, swift transfer of dues, and an improved customer experience.

Installment Partners: tamara – tabby
Direct Payment Partners: mada – Visa – Apple Pay

Features

  • Competitive Deduction Rates: Lower collection costs compared to other solutions in the market, helping you adopt the service without a noticeable impact on profit margins, clear rates with no hidden fees.
  • Fast Dues Transfer: Funds transferred to your account within 1-2 business days, with no minimum requirement, faster liquidity aiding your daily obligations.
  • Flexible Payment Options: Support for all payment methods, ability to share payment links without the customer visiting the workshop, faster collection reducing repair delays or cancellations.
  • Security and Reliability: Secure and certified payment operations, protecting your data and your customers' data, higher trust in the service and the center.
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Towing Service

An organized solution for requesting and transporting vehicles across a network of certified providers

A service allowing the center to request a tow truck directly via Ertah through certified providers, aiming to speed up responses, reduce operational complexity, and provide a more professional experience to the customer.

Features

  • Single Point of Contact: Dealing with one entity instead of multiple tow truck numbers, placing the request directly through the platform, reducing effort and repeated calls.
  • Faster Customer Service: Sending the request directly to the nearest available provider, faster arrival at the customer's location, reducing waiting times and quicker repair starts.
  • Pricing and Collection Flexibility: Competitive prices for centers, the ability to add a profit margin before quoting the customer, sending a payment link directly to the customer via Ertah, secure collection through the platform.
  • Better Management and Organization: Electronic documentation of requests, clarity in service details and costs, minimizing disputes and misunderstandings.
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Car Wash Service

An added service that enhances the customer experience throughout the repair journey.

A service that enables maintenance centers to offer car wash options through external providers, as a complementary service that boosts customer satisfaction and increases the overall value delivered.

Features

  • Complementary to the Repair Journey: Ability to offer washing after repair completion, improving the final impression on the customer, more professional experience.
  • Increases Average Invoice: Opportunity to add a complementary paid service, ability to choose multiple packages (regular, interior, polishing...), flexibility in pricing the service for the customer.
  • Flexible Operations via External Providers: Executing the service via certified partners, without needing extra operational investments, a light model on the center.
  • Collection Support via Ertah: Ability to pay via the platform, integrating the service into the invoice, unified payment experience for the customer.
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With Ertah .. Wider reach and faster payments